1. Introduction

Welcome to Tickaplay.
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you register, perform, or attend our live music competitions and events.

By taking part in Tickaplay events or using our website or services, you agree to the terms outlined here.

2. Who We Are

Tickaplay is an independent music platform that hosts and promotes live competitions and performance events.

For data protection purposes, Tickaplay acts as the Data Controller of the information you provide.

3. Information We Collect

We may collect the following types of data:

Personal information

Name, stage name, and contact details (email, phone, social media handle)

Demographic information (such as age or location, if required for eligibility)

Consent forms or sign-up details provided on entry

Performance and media data

Audio and video recordings of your performance

Photographs taken during events

Associated metadata such as event date and venue

Any music, lyrics, or creative material you share or perform

Technical and usage data

Device information, browser type, and IP address (when you visit our website)

Cookie data (if applicable – see Section 9)

4. How We Use Your Information

Your information may be used for the following purposes:

To register you for competitions and confirm your participation

To contact you regarding event updates, schedules, or future opportunities

To manage and promote event content, including live or recorded performances

To publish recordings or media content (e.g. on Tickaplay’s website, social channels, or partner platforms)

To ensure safety, fair play, and compliance with event rules

To comply with legal obligations or resolve disputes.

5. Recordings and Creative Works

By performing at a Tickaplay event, you grant Tickaplay permission to:

Record and photograph performances, and

Use, reproduce, or distribute those recordings (audio, video, or still images) for legitimate promotional, commercial, or archival purposes.

Tickaplay respects performers’ rights and will not sell your recordings to third parties without consent. You may contact us to request removal of specific media where reasonable.

6. How We Store and Protect Data

Personal data and recordings are stored securely on encrypted servers.

Access is limited to authorised team members or trusted partners who assist with event management and media editing.

We retain data only as long as necessary for the purposes described above or as required by law.

7. Sharing of Information

We may share your data with:

Event venues and partners involved in running Tickaplay competitions

Professional photographers or videographers contracted for events

Marketing and media platforms (e.g. YouTube, Instagram, or Facebook) for publishing approved content

Legal or regulatory authorities if required by law

We do not sell personal data to third parties.

8. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent at any time (for example, to stop receiving updates)

Request removal of certain recordings or media, subject to our promotional commitments

To exercise your rights, contact us at [email protected].

9. Cookies and Website Tracking

Our website may use cookies to improve your browsing experience and analyse site traffic. You can adjust your cookie settings at any time through your browser.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, and any material changes will be communicated directly via email where possible.

11. Contact Us

For questions or data requests, please contact:
Tickaplay Data Protection Team
Email: [email protected].